Expert articles on cybersecurity, MSP operations, compliance, AI automation, and IT management. Published twice weekly.
MSPs are prime targets for supply chain attacks. Learn defense strategies to protect your tools, vendors, and the hundreds of clients who trust you.
PowerShell is both an essential admin tool and a favorite attack vector. Learn how to harden PowerShell without breaking your MSP workflows.
MSPs handling EU client data must comply with GDPR. This practical checklist covers the technical and operational requirements you need to meet.
When a zero-day drops, every minute counts. This playbook gives your team a structured response plan to minimize damage and protect clients.
Choosing the right pricing model impacts your margins and client relationships. We break down per-user vs. per-device pricing for modern MSPs.
Proactive threat hunting separates elite MSSPs from reactive security providers. Learn the core techniques your SOC team needs to adopt today.
How MSPs should approach business continuity and disaster recovery planning for their clients — RTO, RPO, testing, and documentation.
How USB device control prevents data exfiltration, malware delivery, and unauthorized device connections at the endpoint level.
How to deploy honey tokens and canary files that alert you the moment an attacker accesses them — cheap, effective, high-signal detection.
Practical marketing strategies for MSPs — SEO, content, referrals, events, and paid ads that drive qualified leads.
How file integrity monitoring detects unauthorized changes to critical files and why it's required by HIPAA, PCI-DSS, and NIST.
How to define realistic SLAs, track them automatically, prevent breaches, and report SLA performance to clients.
What MSPs serving defense contractors need to know about CMMC Level 2 — requirements, assessment, and the role of the MSP.
How MSPs use white-label branding to present a unified, professional image to clients through branded portals and reports.
AI assistants for MSP techs go beyond ticket routing — script generation, troubleshooting guidance, and knowledge surfacing.
Expired SSL certificates cause embarrassing outages. Here's how to monitor and automate certificate management across client environments.
How to implement accurate time tracking that captures billable hours without burdening your technicians.
UEBA and insider threat detection aren't just for enterprises. Here's how MSPs can identify risky insider behavior at SMB scale.
How to sync your existing PSA (ConnectWise Manage, Autotask, HaloPSA) with a unified platform without disrupting operations.
How secrets scanning detects exposed API keys, passwords, and credentials in code repositories and configuration files.