Expert articles on cybersecurity, MSP operations, compliance, AI automation, and IT management. Published twice weekly.
How MSPs should approach business continuity and disaster recovery planning for their clients — RTO, RPO, testing, and documentation.
How USB device control prevents data exfiltration, malware delivery, and unauthorized device connections at the endpoint level.
How to deploy honey tokens and canary files that alert you the moment an attacker accesses them — cheap, effective, high-signal detection.
Practical marketing strategies for MSPs — SEO, content, referrals, events, and paid ads that drive qualified leads.
How file integrity monitoring detects unauthorized changes to critical files and why it's required by HIPAA, PCI-DSS, and NIST.
How to define realistic SLAs, track them automatically, prevent breaches, and report SLA performance to clients.
What MSPs serving defense contractors need to know about CMMC Level 2 — requirements, assessment, and the role of the MSP.
How MSPs use white-label branding to present a unified, professional image to clients through branded portals and reports.
AI assistants for MSP techs go beyond ticket routing — script generation, troubleshooting guidance, and knowledge surfacing.
Expired SSL certificates cause embarrassing outages. Here's how to monitor and automate certificate management across client environments.
How to implement accurate time tracking that captures billable hours without burdening your technicians.
UEBA and insider threat detection aren't just for enterprises. Here's how MSPs can identify risky insider behavior at SMB scale.
How to sync your existing PSA (ConnectWise Manage, Autotask, HaloPSA) with a unified platform without disrupting operations.
How secrets scanning detects exposed API keys, passwords, and credentials in code repositories and configuration files.
How to get new MSP technicians productive in 30 days — training, tools, processes, and the role of documentation.
The technical and business reasons why true multi-tenancy is non-negotiable for MSP and MSSP platforms.
The difference between vulnerability scanning and penetration testing, when you need each, and how to operationalize both for MSP clients.
Most security awareness training is a checkbox exercise. Here's how to make it actually change behavior.
How to implement network segmentation in small and medium business environments — VLANs, firewall rules, and micro-segmentation.
How dark web monitoring works, what it can and can't detect, and how to operationalize it for your MSP clients.