18 Pillars. One Platform.

Every tool your MSP, MSSP, or IT team needs — unified in a single multi-tenant console.

// MANAGE

Dashboard

Global posture overview, MSP roll-up, KPIs, incident banner, compliance score, open criticals, agent health

Endpoint Management

Devices, clients, groups, policies, agent deployment, software inventory, network discovery, MDM

Remote Support

Unattended/attended sessions, file transfer, shell access, session recording, PAM, SSH/RDP jump gateway

Patch Management

OS patching, third-party updates, patch rings (Canary/Pilot/Broad/Critical), maintenance windows, rollback

// DEFEND

SIEM

Log aggregation, detection rules, MITRE ATT&CK map, FIM, UEBA, threat intel, dark web monitoring, canaries

EDR & Response

Process telemetry, host isolation, kill process, quarantine file, application allowlisting, ringfencing, device control

Vulnerability & Compliance

CVE scanning, CIS benchmarks, HIPAA/PCI/SOC2/NIST, attack surface management, secrets scanning, evidence collection

Network Defense

DNS filtering, web content filtering, category blocking, allow/deny lists, request logging

Email Security

Anti-phishing, URL rewriting, attachment sandbox, phishing simulation, security awareness training

Cloud Security

M365/Azure/AWS/GCP posture, CIS cloud benchmarks, shadow IT discovery, drift detection

// OPERATE

Monitoring

Disk/CPU/service checks, performance metrics, SNMP, synthetic checks, SSL certificate monitoring

Alerts & Incidents

Alert rules, incident management, on-call schedules, escalation policies, SLA tracking

Automation & SOAR

Script library, scheduled tasks, workflow builder, SOAR playbooks, AI-assisted scripting

Service Desk / PSA

AI-native ticketing (Full Auto/AI Triage/Manual), SLA tracking, time billing, kanban, ConnectWise/Autotask sync

Documentation

IT Glue-class: structured notes, knowledge base, password vault, runbooks, network diagrams, version history

// PLATFORM

Backup & Recovery

Multi-backend (R2/S3/B2/Azure), policy-based scheduling, retention rules, encrypted, restore verification

Identity & Tenancy

MSP → client hierarchy, RBAC, SSO (SAML/OIDC), MFA/passkeys, audit logging

Client Portal

CloudRadial-class branded portal: ticket submission, request catalog, knowledge base, security dashboard, training

What Cyber Alamo Replaces

REPLACES

ConnectWise RMM · Datto RMM · Kaseya VSA · NinjaOne

REPLACES

ConnectWise Manage · Autotask · HaloPSA · Syncro

REPLACES

SentinelOne · CrowdStrike · Bitdefender · Huntress

REPLACES

IT Glue · Hudu · Passportal · ITBoost

REPLACES

Datto BCDR · Veeam · Acronis · Comet

REPLACES

ScreenConnect · TeamViewer · Splashtop · AnyDesk

REPLACES

ThreatLocker · DNSFilter · KnowBe4 · Vanta

REPLACES

CloudRadial · DeskDirector · Zomentum · Gradient

REPLACES

Blumira · Perch · Rapid7 · Splunk

See All 18 Pillars in Action

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