Overview

Running an MSP means juggling a dozen tools, managing hundreds of clients, and staying ahead of threats that evolve daily — all while keeping margins healthy. Cyber Alamo was built specifically for MSPs who are tired of stitching together ConnectWise, Datto, SentinelOne, IT Glue, and a half-dozen other subscriptions. One platform, one login, one invoice. RMM, EDR, SIEM, PSA, documentation, backup, remote support, and client portal — unified in a single multi-tenant console with AI-powered ticket triage, SOAR playbooks, and white-label branding.

Industry Challenges

Managing 8-12 separate tools with separate logins
Per-tool licensing eating into margins
Data silos between RMM, PSA, and security tools
Onboarding new technicians takes weeks
Scaling to new clients without scaling headcount
Competing against larger MSPs with deeper pockets
Meeting cyber insurance requirements for all clients
Client reporting across disconnected platforms

How Cyber Alamo Helps

Replace 12+ tools with one unified platform
Multi-tenant architecture with per-client policies and SLAs
AI-powered ticket triage resolves 40%+ of L1 tickets automatically
White-label client portal with per-tenant branding
Integrated documentation eliminates tribal knowledge gaps
SOAR playbooks automate incident response across all clients
Built-in compliance reporting for HIPAA, PCI, SOC 2, NIST
ConnectWise/Autotask PSA sync for gradual migration

Compliance Frameworks

SOC 2HIPAA (BAA)PCI-DSSNIST CSFCMMC

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