What should IT actually cost a small business in 2026?

Ask ten IT providers what they charge and you'll get ten answers built to be un-comparable: per user, per device, per ticket, per 'incident,' plus onboarding fees, plus security add-ons. Here's the simple version of how this market actually prices, so you can compare anything put in front of you.

The number that matters: price per endpoint

An endpoint is a computer or server being managed. Full-service managed IT in Florida generally lands between $125 and $250 per endpoint per month. Below that range, something you need is missing — usually security. Above it, you're paying enterprise prices for small-business needs.

What must be included at that price

• Device management and patching — every machine updated and inventoried
• Email security on Google Workspace, Microsoft 365, or Proton
• Backups with tested recovery — not backups anyone merely hopes work
• EDR (endpoint detection & response) on every device
• 24/7 monitoring by an actual security operations center
• A help desk your employees can really call
• Compliance basics — HIPAA-aware docs, WISP, cyber-insurance questionnaires

The trick to watch for: the security upsell

The most common games in IT pricing are a low base rate that treats security as add-ons — EDR $15 extra, SOC $30 extra, backups $20 extra — and hourly billing for 'projects' that should be routine. If a quote looks cheap, add up what it costs once it actually protects you.

Our answer, in one line

We charge $189–$229 per endpoint per month with all of the list above included, plus two things nobody else bundles: Review Guard managing your online reputation and Alma, an AI receptionist answering your phones. One bill, one team, no surprise line items. If you want to sanity-check what you're paying today, the assessment is free and takes an afternoon.